FAQ’S

“I’ve placed an order, when can expect it to arrive?”
All of our items are held in stock and will usually be dispatched on the same day or next working day from when you ordered. This does not include weekends or bank holidays. You will be sent an email from us when your items have been shipped, this will include your tracking information so you can follow it’s journey to your front door.

“Will somebody need to be at my shipping address to sign for my delivery?”
Yes, all of our parcels are sent via recorded delivery which require a signature at the provided shipping address. You will be notified via email when your order has been shipped. Don’t panic if you receive a dispatch email from us knowing that nobody will be at the address on the delivery date, you will have a chance to rearrange the delivery. If you do miss the delivery a card will be left at the address with instructions to either re schedule or collect your parcel in person from the closest depot.

“I live outside the UK, can i purchase Wofte Clothing products?”
Yes, of course! We ship world wide. Please select your country from the drop down menu in the checkout. Please note shipping costs outside the UK vary, you can find out what the shipping costs for your country are by putting your details in the checkout.

“What are the delivery charges?”
UK standard delivery (48 hours) is priced at cost £3.98. All UK orders over £75.00 standard shipping is FREE! Simply select the option when it appears in the checkout. For the EU and the rest of the world shipping costs vary depending on the country you are ordering from. Please enter your details in the checkout to find out these costs.

“I bought the incorrect size, can i exchange my items?”
Yes, of course! We all make mistakes, and we are always here to help- But please follow the simple steps found: here.

“I have some nice pictures i think you may like, can i send them in?”
Yes please! We are always super excited to see any pictures from our customers and wherein the world you have been wearing our items. Please send them to our dedicated media team- Never know, we may shout you out on our social media feeds.
Email: media@wofte.co.uk

You can also tag us on Instagram with @wofteclothing or by using the hashtags #WofteClo or #Wofte