WE DELIVER TO ALL EU COUNTRIES
Partnered with DPD, we can ship to all EU countries with a fast and efficient tracked service. We ship parcels to our EU customers on a daily basis without any complication.
BUT WHAT ABOUT CUSTOMS CHARGES?
Since Brexit occurred in January 2020 there has been a lot of confusion regarding customs charges, taxes and duties that effect parcels arriving in the EU from the UK.
Purchasing from us from outside the UK could not be any easier, you just have to familiarise yourself with the following rules:
HOW DOES IT WORK?
-Orders under €150 (Approx £130) will be shipped via DDP (Delivered Duties Paid).
You will not be charged any additional fees.
- Orders over €150 (Approx £130) will be shipped via DAP (Delivered At Place) – you (the recipient) must pay your countries VAT and any customs duties to our courier DPD. We cannot inform you of these charges as it will vary depending on the country selected and the items that you are purchasing.
COMMON QUESTIONS:
What is the shipping cost to my country?
Shipping prices for each EU country can vary slightly.
To obtain an accurate shipping cost for your country please input your shipping destination at the checkout.
How long will my order take to arrive?
You can get an accurate shipping lead time in the checkout.
In most cases we can deliver a parcel into the EU within 3-5 working days from when your order was placed.
Does the €150 threshold include the shipping cost?
No, it does not include the shipping cost. Your basket value (Before shipping) must be under €150 to avoid any further customs charges or taxes.
What happens if I don't pay the customs charges?
If you refuse to pay taxes and any fees that are required your parcel will be returned to us. In the event of this you are responsible for an additional ‘return to sender’ charge. We reserve the right to deduct this from any refund owed and your original shipping charge will not be refunded.
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